Instantly offer gift cards, store credit, memberships, and much more at your store with our omnichannel customer retention and loyalty automation platform. Drive repeat sales, boost per customer revenue, and build brand loyalty across your online and physical stores.
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Gift Card Management
Seamlessly issue offline and online gift cards to boost your sales across all the channels including website, mobile apps, and multiple physical store locations.
Let your customers send gift cards physically or virtually through mail, social media, email, WhatsApp, or iMessage.
Loyalty Program
Encourage your customers to buy more by rewarding them with loyalty points on each purchase or for different activities (i.e., sign up, reviews, social sharing, etc.). Define custom values for points, and set expiry dates to drive regular sales.
Set up VIP tiers and build long-term loyalty by awarding more points at higher tiers of a multi-tiered loyalty program.
CASHBACK & STORE CREDIT MANAGEMENT
Run simple-to-sophisticated cashback campaigns to boost your sales. Manage returns easily with effortless issuance and management of store credits, allowing your customers to engage and shop with ease and flexibility.
Automate store credit compensations to further enhance the refund processes and to ensure that the revenue you generate remains within your business.
It doesn’t end at store credits. 99minds offers a whole lot of other features as well to implement all types of acquisition and retention programs. Memberships, coupons, referrals, wallet pass—all rolled into one.
Memberships
Want to bundle a bunch of rewards and incentives into a premium membership plan? We’ve got you covered.
Coupons
Want to run a co-marketing campaign with a partner or an ad campaign tracked with unique coupons? With 99minds, it’s possible. And simple.
Referrals
Turn loyal customers into your biggest cheerleaders with a referral program. Reward both the referred customer and the referrer with a discount coupon.
Wallet Pass
Enable users to add offers from your webpage or app directly to Google & Apple Wallet. Implement enhanced features, like offer expiration notifications and geofencing, to drive engagement.
Intelligent Workflows with Effective Results for Shopify
Create AI-powered automated workflows for your entire customer retention and promotion program. Grow your store and drive revenue with intelligent campaign automation.
Seamlessly integrate your loyalty program and other customer retention features with all popular third-party apps in the Shopify and Bigcommerce ecosystems. 99minds works with all popular CRMs, POS providers, marketing tools, and a whole lot of other apps.
Develop custom workflows to execute data-driven and sophisticated promotional campaigns. Effortlessly incorporate features such as store credit, coupons, gift cards, and digital wallets into intricate workflows designed to attract, convert, and retain customers.
Design fully automated, data-driven campaigns personalized for your customers. Offer incentives based on each customer's activities and profile, including rewards, cashbacks, loyalty points, coupons, gift cards, store credits, and more, to enhance engagement and loyalty.
Don’t just take our word for it. Hear it from our successful customers. All Customer Stories
Increase Average Spend Over Gift Card Value
AUS $ USD $ GBP £
Increase in Sales due to rise in Gift card Redemption frequency
Manual work
In Sales due to Promotional Gift Cards
Summer Promotion
Increase in AOV
As new promotion channel
Increase in Customer LTV
Online and Instore
Higher Spending on Redemption
As new marketing channel
In Sales due to Gift Card Promotion
Social Media promotion with Heather Storm
Increase in AOV
Increase in Conversion Rate
Increase in Customer LTV
Increase in ARR
Increase in AOV
New Customer Acquisition & Retention channel
Increase in Customer LTV
Increase in ARR
Increase in AOV
New Customer Acquisition & Retention channel
INSPIRATIONS
Explore our showcase of loyalty program pages and get inspired by some of the most successful programs created by our existing customers.
99minds can easily plug into your existing CRM, POS, and marketing automation platforms to create a unified customer experience and streamline your operations.
Some of the most commonly asked questions by our customers. Whether you want to self-serve or work with a representative, we're always available to answer your queries.
If you need to add new members, you can do that. The amount charged per new user will be the same for the other members included in your plan.
The contracts can be monthly or yearly. You can start/stop or make changes to your plan any time you want – however, we won't give refunds for cancellation or plan downgrades.
99minds is designed to be simple and easy, allowing anyone to configure their own processes and workflows. However, in large and complex operations some companies like to have the support of our professional consultants – in this case we can recommend companies that offer those services.
Keeping your data secure is a top priority at 99minds. Review our security protocols and how your business and customer data will be protected in our security whitepaper.
There are different types of transactions on 99minds that count towards your billing. Each plan on 99minds has a fixed set of free monthly transactions. Any usage above that, in a calendar month, is charged extra based on the Per-transaction rate defined for each plan.
| Module | Transaction Types |
|---|---|
| Gift Card | Creation, Activation, Deactivation, Block, Redemption, Reload, Extend Expiry, Imported, Issued, Amount Loaded, Refund, Void |
| Loyalty | Credit |
| Store Credit | Credit |
| Referrals | Redeem |
| VIP Tiers | Upgrade, Downgrade |
| Coupons | Creation |